Hi I'm Kausthob

I design and build
user interfaces.salesforce applications.intuitive websites.web applications.

LET'S GET THINGS DONE

Kausthob Das

1530 Spring Gate Drive · Mclean, Virginia 22102 · (513) 488-2404 · kausthob@gmail.com

Fullstack Salesforce and C# .NET MVC developer with 4 years of experience ranging from Government agencies to Product based enterprises, specialising in Cloud/SaaS implementation of digital service management softwares. Possesses impeccable written and verbal communication skills and excellent interpersonal skills.

Check out my Trailhead profile and behold the awesomeness of my Salesforce skills!

Trailhead Achievements

Professional Experience

Senior SaaS Developer

Creative Systems and Consulting - United States Department of Agriculture (USDA)

  • Developed an Administrative and Financial Management application on Salesforce Lightning platform for Agricultural Research Services.
  • Upgraded federal community facing applications from Salesforce Classic to Lightning Experience to develop rich user interface implementing a better interaction of pages
  • Engineered the interfacing of Service Cloud Case Management application with a federal application to leverage the SLA capabilities of Salesforce Platform.
  • Implemented a Customer Community Portal for around 2000 federal employees to enable servicing of administrative and financial management requests.
  • Researched on Lightning Bolt Solution capabilities
  • Leveraged CMS Connect for interfacing content from third party Content Management System into Salesforce Communities.
  • Designed and Developed Compliant Management System on Salesforce Service Cloud for the National Organics Program
  • Streamlined and Refined the Complaint Intake, Investigation and Enforcement Processes for the Business by automating the Business logic
  • Integrated the Salesforce Application with E-delivery Proof System (Rpost) for Federal Compliance
  • Leveraged Analytical capabilities of the Platform to report on Key Metrics and milestones
  • Designed Workflow rules, Approval and Entitlement Processes as per the business requirements

May 2018 - Apil 2019

Associate Product Developer

BMC Software

  • Led the Product Innovation team to develop a feature for migrating customer’s configuration data from Sandbox to Production org for Salesforce ITSM product – “BMC Remedyforce”
  • Engaged in a research work to develop an early prototype using Salesforce Einstein and wave analytics which delivered predictions and recommendations to the customers, based on their ITIL business processes and data
  • Developed a robust Integration solution to discover all the assets in an organization which addressed the advance CMDB requirements of customers, providing the product a competitive advantage in the domain
  • Developed more than 30 REST API webservices, enabling authenticated access to the data in JSON format to support interfacing of the product with other business solutions built outside Salesforce environment
  • Analyzed the security requirements of over 10 federal customers and re-engineered all the Incident and Change management features in the product to support data encryption using Salesforce Shield Platform Encryption
  • Engineered a responsive mobile solution for the analyst persona using jQuery, Bootstrap and Salesforce1 container
  • Developed a reconciliation solution for the product using Salesforce asynchronous Apex Jobs to consolidate redundant records and saving efforts up to 80 hours per customer, making Salesforce.com Administration efficient
  • Developed and managed a 3-day interactive quiz competition with reporting capabilities and real-time dashboards for global employee engagement, hosted worldwide to spread awareness about the product
  • As a Scrum Master, supervised an agile development team to ensure the deliverables in time
  • Mentored 5 new recruits, planned a 30-day training program and conducted knowledge transfer sessions

October 2015 - July 2017

Junior Product Developer

BMC Software

  • Engineered an innovative product feature to meet the audit trailing requirements of customers with the use of future and batch Apex jobs to overcome Salesforce.com platform limitations
  • Contributed to the customer engineering team by optimizing SOSL and SOQL queries in the existing code base, refactoring triggers, addressing issues from customers and delivering POC’s on latest Salesforce.com features
  • Optimized existing code base for various modules present in the product and participated actively in defect fixing and bug bash events.
  • Delivered Salesforce triggers, workflows, flows, reports and dashboards to meet the business requirements of customers
  • Developed extensively on Force.com platform using advance technologies like Apex, Visualforce, JavaScript, HTML5, CSS3, Angular JS, jQuery, SOQL, SOSL and Salesforce lightning components, throughout the tenure

September 2014 - October 2015

Education

University of Cincinnati

Carl H. Lindner College of Business
Master of Science
Information Systems

GPA: 3.89

August 2017 - December 2018

University of Mumbai

SIES Graduate School of Technology
Bachelor of Engineering
Information Technology

Grade: First class

August 2010 - May 2014

Skills

Programming Languages

Web Technologies

Workflow

Tools

Salesforce

Leadership and Accomplishments

President

Information Systems club
University of Cincinnati
August 2017 - December 2018

Publication

Reversible Data Hiding using QR Codes for Android
Foundation of Computer Science, New York, USA
International Journal of Computer Applications 97(11)

ISBN : 973-93-80882-71-6

July 2014

Awards

  • Outstanding Contribution - Customer Delivery and Innovation
  • Outstanding Contribution - Innovation Team
  • Take a bow Award - Customer Experience
  • Applause Award - Teamwork/Collaboration
  • Applause Award - Customer Experience
  • BMC Software India - CSR Brand Logo Designer


2018

Creative Systems and Consulting

2016 - 2017

BMC Software

Portfolio

Academic Projects

Parents Bank Application

Web based application to record deposits and withdrawals into an account. The target audience is parents wanting to teach their children to save.

Real Estate Listing Application

Web based application to maintain the records of property listings and record sales.

Music Management App

Seamlessly collect your favourite Youtube music videos with a single click. Create your playlists and collect your favourite songs on the go. Scan QR codes from your collection to share with your friends and family.

Workspace

Giving back to the developer community. All these projects are made public and accepts constructive contributions by other developers.



A Deep Dive into Data

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